Using the same technique all the time, can inadvertently put you in a rut.

It is ok to try something new.  Act! offers so many ways of doing the same functions.  It’s worth taking some time to experiment outside of your comfort zone.   I log on to many different computers every day and watch people work.  I am always amazed and how people go about their work utilizing different means.  In Act!, try the drop down menus, the big buttons and function keys.  You may go back to your tried and true, but you may also find a few nuggets in your journey to make things easier! The reaction is often, “I had no idea Act! could do that!”

At the very least each person should be doing certain things the same way…otherwise you are not guaranteed to get the same results.