Sunshine back in the Act! world. For many of our users a Microsoft Windows update unexpectedly caused their mail merge emails sent from their Act! v23 desktops to get stuck in the Outlook draft folder. Act! has released Act! v23 Update 5 to fix this issue. After this update Outlook sends email mail merges as normal. We highly recommend anyone coming across this issue apply the update to restore their system to normal. This update is not schema breaking so can function in a mixed environment with others on different patch levels. Please let us know if you need any assistance deploying the fix.